Privacy Policy

At Robonence innovate LLP, We strive to provide our customers with the best shopping experience. If you have received a damaged or incorrect item, we’re happy to help.

Return Policy:

Robonence takes great care during the manufacturing and assembly process to ensure that no item is missing or faulty. However, if you do notice any missing or defective items, please contact our support team, and they will assist you as best they can.

Contact Us:

Please contact our customer service team within 3 days of receiving your order
You can reach us +919977554954.

Provide Information:

When contacting us, please provide your order number, the name of the item which is defective or missing.

Return Authorization:

Our customer service team will guide you through the return process, in case we need the defective item back . You may be required to provide photos of the item to assess its condition.

Return Shipment:

After receiving authorization, pack the item securely and ship it back to the address provided by our customer service team (in case we require the defective item back)

Refund Policy:

We don’t have a refund policy because we take all necessary precautions and provide all information on the websites. However, in the event that an item is received damaged or defective, we replace it right away. If the incorrect kit is shipped, the entire kit is replaced as soon as it is received back in perfect condition.

Contact Information:

For any questions or concerns regarding our return policy, please contact us at 9977554954.